View the entire fee schedule, including deadlines and pricing. Please note fees are based on date payment has been submitted in full and not on the date of registration.
Substitutions may be sent at any time. To cancel your paid registration and receive a refund, it is necessary to either cancel your registration directly on-line or submit a written cancellation request to the postal address below.
- Full refunds (less the Processing Charge) are available until 31 August 2013.
- Refunds, less 20% in liquidated damages, are available until 30 November 2013.
- After 30 November 2013 NO refunds will be granted.
Refunds will be issued by way of payment received. To submit your cancellation request, please send your full name (as it appears on your registration order), telephone, email address and postal address to the attention of:
Mining Indaba, LLC
Attn: Events Customer Service
5081 Olympic Blvd.
Erlanger, KY 41018 USA
Or send an email: firstname.lastname@example.org
Substitutions may be made, in advance or at the event with proper documentation. Proper documentation consists of a letter on company stationary displaying the name of the original delegate and the person who will be attending in his or her place.
Can someone, other than me, pick up my credentials?
Only a “Certified” sponsor contact can pick up credentials for his/her delegates with a list provided and signature of receipt (for sponsor delegates only). For individual delegates, the attendee named on the badge must pick up his/her materials. You will be asked to provide proof of identity (example: photo identification and/or a business card, etc) when you arrive to retrieve your badge at the event. To schedule a bulk pickup (for sponsors only), please contact Nicole Pucci at email@example.com or by phone at (US) +1-646-746-8864.
Official 2014 Mining Indaba Badge Re-Print Policy:
Please be advised that if your badge is lost, misplaced, stolen or left in the hotel room a replacement badge will not be issued without the purchase of a new badge at the current on-site delegate rate of 1,800USD or 1,900USD (cash/credit respectively; VAT included). This policy is intended to protect the integrity of the conference by insuring that all delegates are treated equally, minimizing the degree of on-site fraud and maximizing on-site security.
Exhibit Stand Assistants
Defined as an admin level employee of participating company who serves to replenish booth supplies or relieve booth staff. Booth assistants are not permitted access to conference sessions, business/social networking (matchmaking lounge, conference luncheons, gala dinner, etc…). One (1) Booth Assistant is permitted for every 10 registered sponsor delegates (SDs). Booth Assistant Registration Fee: $600 inclusive of VAT
Exhibit Stand Workers
Defined as a vendor-hired support staff dressed in uniform, specifically utilized to operate machinery (ie. espresso machine operator, popcorn machine attendant, bartender, etc…). Entry to the hall is free, booth support will be provided a wristband (color specific for each day). Models do not qualify as exhibt stand support – models are considered a marketing extension of the sponsoring company’s exhibit and require Sponsor Delegate level registration for access to the conference.
Deliveries (Shipper Personnel)
All Deliveries should be re-directed to the marshaling yard. If package is small enough, then have the shipper call the receiver so that they can meet in the main corridor. Badges will not be issued to shipper personnel for exhibit hall access.
On-Site Delegate Advisory
The 2013 Investing in African Mining Indaba attracted more than 7,800 mining professionals and investors from all continents of the world. This impressive growth has necessitated a different approach to some aspects of event execution, access, accreditation and security.
With the event now utilising the entire CTICC access into the convention center can only be granted to people with a valid 2014 Mining Indaba accreditation/badge. This initiative is designed to offer Mining Indaba delegates, speakers, Ministers, sponsors/ and exhibitors and members of the press a more pleasant conference experience, with less pressure on space and easier movement inside the CTICC and a secure event environment. As part of this change, on-site registration for 2014 participants will be handled through a controlled entrance where delegates can get their accreditation/badge and then be free to enter and exit through any of the normal CTICC entrances. Registered delegates will receive additional notifications leading up to the event.