Blog Archives

How can I rent a meeting room?

There are a limited number of meeting rooms available to sponsoring companies.  To enquire about meeting room availabilty or to become a sponsor please contact Fred Noce at Fnoce@miningindaba.com or by phone at (US) +1-619-656-9263.

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Where can I get the conference programme/agenda?

The programme and schedule are continuously updated on the website and are available at http://mining12.mapyourshow.com/sessions. A full hard copy will be distributed at the event with your registration materials.

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What’s included with my conference registration?

Conference registration fees include three and 1/2 days (3.5 days) of presentations, exhibits, luncheons, refreshments and receptions. Conference fees do not include hotel accommodations or guarantee a Gala Dinner ticket.

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Can I send someone in my place, if I am unable to attend?

Substitutions may be made, in advance or at the event with proper documentation (a letter on company letterhead showing the name of the original delegate and the person who is attending in his or her place.)

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What happens if I lose my badge when I am at the event?

Read the official 2012 Mining Indaba Badge Re-Print Policy. Please be advised that if your badge is lost, misplaced, stolen or left in the hotel room a replacement badge will not be issued without the purchase of a new badge … Continue reading

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Can someone else pick up my credentials?

Only a “Certified” sponsor contact can pick up credentials for his/her delegates with a list provided and signature of receipt. For individual delegates, the attendee named on the badge must pick up his/her own materials. You will be asked to provide … Continue reading

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When does on-site registration commence?

Registration for sponsors on Sunday 5 February at approximately 13:00. Delegate Registration commences on Monday 6 February at 07:00.  

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When does the conference officially begin and end?

The official programme commences Monday, 6 February 2012 at approximately 13:00 and ends on Thursday, 9 February 2012 at approximately 13:00.

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What is your cancellation policy?

Substitutions may be sent at any time. Full refunds of registration fee are available until 2 September 2011.  Processing fee is NOT refundable.  Refunds, less 20% in liquidated damages, are possibleuntil 2 December 2011.  After 2 December 2011 NO refunds will be granted.  Refunds … Continue reading

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I want to pay, but I need a formal invoice. Can you supply one?

Please email our customer service department with your contact details (name, company, title, address, phone, email) at info@miningindaba.com.

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